Privacy Policy

At Zoom Organic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products.

By accessing or using our website or services, you agree to the collection and use of your personal data in accordance with this policy.

1. Information We Collect

We collect the following types of information from you:

a. Personal Information:
When you make a purchase or create an account, we may collect the following personal details:

• Name
• Email address
• Phone number
• Billing address & shipping address
• Payment details (processed securely via payment gateway)

b. Non-Personal Information:
We may collect automatically generated data such as:

• IP Address
• Browser type & device information
• Cookies and usage statistics
• Pages visited and time spent on the website

c. Order & Support Information:
Any information shared while contacting customer support, submitting feedback, or placing an order.

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Improve our website and product offerings
• Communicate regarding order updates, offers, and support
• Personalize your shopping experience
• Ensure secure transactions
• Improve customer service and product quality

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Zoom Organic uses cookies to:

• Remember your preferences
• Improve website performance
• Enhance browsing experience

You can disable cookies through your browser settings. However, please note that some features of our website may not function correctly without cookies.

4. Data Security

We follow strict administrative, technical, and physical safeguards to protect your data from:

• Unauthorized access
• Loss or misuse
• Viruses or malware
• Data breaches

All payments are processed securely through encrypted payment gateways.

5. Sharing of Information

We may share your information with:

• Trusted service providers (delivery partners, payment gateways, website management tools)
• Legal authorities, only when required by law

These third parties are obligated to keep your information confidential and secure.

6. Your Rights

You have the right to:

• Access and update your personal data
• Request corrections to inaccurate data
• Request account deletion
• Opt-out of marketing emails
• Request information about how your data is used

To exercise these rights, please contact us at:
📧 zoomherbal@gmail.com

7. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal data from children.

8. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Zoom Organic
📍 Karol Bagh, Patvari
📧 zoomherbal@gmail.com
📞 +91 9318474992