Terms and Conditions

Welcome to ZOOMZ! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website or purchasing products from ZOOMZ, you agree to comply with these Terms. Please read them carefully.

1. General Information

ZOOMZ (“we,” “us,” or “our”) is a business providing natural skincare and bath care products. By using our website, you agree to these Terms, which may be updated from time to time. Any changes will be posted on this page with an updated effective date.

2. Use of the Website

You agree to use the website in accordance with all applicable laws and regulations. You agree not to:

• Engage in any activity that disrupts or interferes with the functioning of the website.
• Use the website for any unlawful purpose, including fraud or infringement of intellectual property rights.
• Upload harmful or malicious content that could damage or interfere with the security of the website.

3. Product Information and Availability

While we strive to ensure the accuracy of the product information, we do not guarantee that the product descriptions, pricing, or availability are always up to date or error-free. ZOOMZ reserves the right to correct any errors, update product information, or discontinue products without notice.

4. Orders and Payments

By placing an order on our website, you agree to pay for the products in full, including any applicable taxes and shipping charges. We accept UPI, debit/credit cards and netbanking (via Razorpay), as well as Cash on Delivery. Orders are processed once payment is confirmed (or, for COD, once the order is verified).

ZOOMZ reserves the right to cancel any order if there are issues with product availability, payment processing, or other unforeseen issues.

5. Pricing and Shipping

Prices for products may vary based on availability and promotions. Shipping is free on orders above ₹499; for orders below this value, shipping charges are calculated at checkout based on the delivery address.

We aim to dispatch your order as quickly as possible; however, we are not responsible for delays caused by third-party shipping providers or external factors.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not satisfied, you may request a return within 7 days of delivery for a refund or exchange, subject to the following conditions:

• The product must be unused and in its original condition and packaging.
• Return shipping is the responsibility of the customer unless the return is due to a defect or mistake on our part.

Please see our full Return & Refund Policy for details. For assistance, contact us at 📧 zoomherbal786@gmail.com or 📞 +91 9318474992.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Intellectual Property

All content on the ZOOMZ website, including text, images, logos, and product names, is the property of ZOOMZ and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.

9. Limitation of Liability

To the extent permitted by law, ZOOMZ’s liability for any claims, losses, or damages arising out of your use of the website or products is limited to the amount paid for the product in question. We are not liable for indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify, defend, and hold ZOOMZ harmless from any claims, losses, or damages, including legal fees, arising from your violation of these Terms or misuse of the website and products.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. ZOOMZ is not responsible for the content or practices of these third-party sites.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be resolved in the appropriate courts of Delhi, India.

13. Contact Us

If you have any questions about these Terms, please contact us at:

ZOOMZ
📍 Karol Bagh, New Delhi, India
📧 zoomherbal786@gmail.com
📞 +91 9318474992